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Frequently Asked Questions

Q. What is a "sourced" good?

A. A sourced good is a product that is currently being manufactured in one place but can be sourced and/or manufactured in another in a more cost effective manner. This is a detailed process that consists of finding a manufacturing facility that can duplicate, and in some cases, improve the currently manufactured product. Once the product is located, production can begin.

Q. Why would I want to source a product?

A. In almost all situations, prices overseas are significantly less than in the United States. Sourcing goods overseas will surely reduce your overhead costs involved in production.

Q. What is involved in sourcing goods?

A. Industry research is the first step in the sourcing process, followed by product sample evaluation. Once your Resource Account Executive has an understanding of your requirements, he/she will conduct a global search to match you and your product with the factory that has the best price, quality, and experience.

Q. Is RI only outsourcing to china?

A. No, RI works with agents from all over Asia. With our vast network of connections you will never be limited to manufacturing or sourcing goods from a specific country.

Q. What is a Resource Account Executive?

A. Your Resource Account Executive is your main contact with RI, who will help you from start to finish with all of your sourcing needs.

Q. How long does it take to source goods?

A. Sourcing goods can take anywhere from an hour to a year.It depends on the product being sourced, location of the factory, shipment methods, and complexity of the goods. In most cases your Resource Account Executive can give you an approximate idea during the initial consultation meeting.

Q. Do I have to pay money up front?

A. No. The people at Resource International are confident in the services they provide. RI offers all new clients six work hours, free of charge, including the initial consultation meeting and preliminary work to begin to pair you with the best factory to produce your product(s).

Q. What other services do you offer?

A. Resource International offers many services other than sourcing goods, including creative design, printing, marketing and advertising, computer programming, shipping logistics, translation services, overseas business expansion, and more. Please view Resource International's products and services page for a complete list of services offered.

Q. Are services treated differently than goods?

A. The sourcing process for services and products is very similar. For example, if you are looking to have a large-scale database program written, Resource International would source and match you with the best overseas programming experts and would assist from start to finish with the project.

Q. How can I be assured my money will be safe overseas?

A. All payments for goods and services are processed through Resource International, instead of your company having to deal directly with an overseas company. RI has offices both in the U.S. and overseas giving you assurance that your money is always safe and secure.

Q. How do I pay for goods or services?

A. Once you have decided that you would like to purchase a certain good or service, your Resource Account Executive will take care of all the necessary paperwork and present all necessary contracts for your review. Production will be started as soon as the deposit has been made to Resource International.

Q. Do I need to pay a deposit before my product goes into production?

A. Standard international trade allots for a 30% deposit to begin production of the goods.

Q. When is the remaining payment due?

A. Upon completion of goods and delivery to port, the remaining payment is due before the goods are shipped or final services are provided.

Q. How are goods shipped from overseas?

A. Goods are shipped by air or sea freight. However, if shipped by air, the transit and delivery time is faster, but more expensive.

Q. What is duty?

A. Duty is a tariff charged by the United States Federal Government. Each product has a specific duty classification assigned to it that identifies a taxable percentage (if any) on the goods. Your Resource Account Executive will explain all duties for your products up front.

Q. What type of goods should not be sourced?

All goods have the potential to be sourced. Your Resource Account Executive will work with you to determine the best strategy.

Q. How will my products, ideas, or intellectual property be protected?

A. Resource International signs confidentiality agreements with all clients before any project specifics are discussed to ensure the privacy of all parties involved.

Q. How do you ensure quality control of products?

A. We have an extensive quality control system set in place and all final approvals are made by the client to ensure complete satisfaction.